How to check stock on commonly requested wear parts
If you need jaw plates, mantles, concaves, blow bars or liners, start with the part type, machine type and the dimensions on the old part if they are still readable. That helps us check the right stock quickly and avoid delays caused by similar looking parts that do not match the crusher opening or profile.
For the best result, send the enquiry through our contact page with the part name, your site location, and whether the order is for planned maintenance or an urgent stop. If you have photos of the worn part, include them too. A clear photo of the back face, fixing holes and any casting marks can save time when the original drawing is not available.
What we usually confirm before release
When a stock check comes in, we do more than confirm a part number. We check what is physically available in Middelburg, what can be released for freight, and what can be bundled together for a single load. That matters when your site is far from town and a split delivery adds cost and lost time.
- Current availability of jaw, cone and impact wear parts
- Whether matching liners or fixings are available with the main wear part
- If the order can be packed as a kit for one installation team
- Best dispatch option for remote mine or quarry access
- Any handling needs for heavy items or oversized crates
Where there is a choice between partial release and waiting for a full order, we will explain the difference so you can decide based on your shutdown window.
Steps to request a stock check from our Middelburg depot
Use the steps below to make the stock check faster and more accurate. If you are dealing with a crusher that has been in service for a long time, even a small detail can make the difference between a correct release and a return trip.
- Tell us which wear part you need, such as a jaw plate, mantle, concave, blow bar or liner.
- Share the crusher type, the size if known, and the side or position if the part is handed.
- Give the delivery area, for example Mpumalanga, Limpopo, the Northern Cape, North West or Gauteng.
- State whether the order is urgent, part of shutdown planning, or linked to a scheduled inspection.
- Confirm if you need one item, a pair, or a full set for changeout.
Once the enquiry is received, our team checks the shelf stock, confirms the packing list and plans the route. If you are based in a remote area, we can also look at load securing and return freight planning at the same time so the truck goes out prepared.
Why stock holding helps remote mines and quarries
Remote operations do not have the luxury of waiting around for a second trip when a crusher is down. With stock holding in Middelburg, we can keep commonly requested parts ready for freight into mine and quarry locations across South Africa. That is useful where access roads are long, gate rules are strict or the next delivery window is only available on certain days.
It also helps with coastal humidity, dust and heavy wear conditions inland. Parts stored correctly and dispatched on time are less likely to sit exposed while a crew waits for transport. For sites in Steelpoort, Burgersfort, Phalaborwa, Rustenburg, Kathu and the wider Johannesburg East area, we plan the freight around the site’s receiving rules and the road conditions on the day.
Thabo Mokoena leads the business from our Middelburg base, with support from Lerato Nkosi, Johan van der Merwe, Ayanda Dlamini, Sibusiso Mahlangu and Megan Naidoo. The team works together to keep stock checks practical and the dispatch process clear.
When to ask for urgent part dispatch
Some orders can wait until the next planned truck. Others cannot. If a jaw, cone or impact crusher is already showing high wear, ask for urgent part dispatch as soon as possible. The earlier we know about the issue, the better we can check what is on hand and what can leave the depot without affecting another planned load.
Urgent requests are especially useful when the crusher is expected to run through a power interruption, a change in shift pattern or a maintenance weekend with limited access. We will check whether the item can go out alone or whether it should be grouped with a second order to reduce road time and handling.
- Use urgent dispatch for unexpected wear or a failed inspection
- Use shutdown planning when you know the changeout date
- Use order consolidation when several parts are needed on one truck
That approach helps avoid missed collection times, especially when a site has strict receiving hours.
What to include if the part is not easy to identify
If the old part is badly worn, cracked or has no clear markings, send what you can. A few simple details are often enough for a useful stock check. Even if the drawing is missing, we can usually narrow it down by shape, fixing pattern and the crusher area where it works.
- Photos of the front, back and edge profile
- Measurements in millimetres or centimetres
- The machine position, such as jaw, cone or impact section
- Whether the part is for the left, right or centre side
- Any notes from the fitter or maintenance team
If the part is being changed during a shutdown, include the date and whether you need bundled part kits. That makes it easier to check stock and prepare a clean dispatch list before the crew starts stripping the machine.
